Good Charlotte show in Bratislava is cancelled (13 August 2019)
Good Charlotte show in Bratislava, which was to take place on 13 August 2019 at the Refinery Gallery, is canceled. In this article, you'll learn more about customer refunds.
Good Charlotte band decided for personal reasons not to go on a European tour and therefore not only the show in Bratislava, but all summer concerts of this band are cancelled.
GC fans everywhere, it is with great disappointment that we have to announce the cancellation of our remaining summer tour dates. This year has been one of the most challenging years for our band, as we’ve been dealing with very personal and unexpected loss in our family. We have to take the time to focus on our families and our well-being. Thank you for the love and support you’ve given us, we hope you know the genuine appreciation we have for you all. We hope to see you all very soon.
The organizer of Good Charlotte concert in Slovakia, Seahorse promotion s.r.o, has commissioned an exclusive ticket vendor for this concert, Lístocheck s.r.o., to return a full entry fee of 34 € for the ticket to every customer who bought the tickets on listocheck.sk. Customers who chosen a traditional bank transfer or instant bank transfer for a payment method (Besteron payment gateway) will be refunded to the account from where the transaction came to us. For customers who have chosen GoPay, the amount will be refunded back "to the card" - that is the account which the bank card they used to pay for the order is associated with.
We will refund orders chronologically from oldest to newest. No action is required on your part. As this is a larger number of transactions, we ask kindly for your patience. We will start to refund within the next few days and finish it by 31.7.2019 at the latest. At the same time, please note that we cannot refund the amount for extra services (FanTiket, postage, gift box) as these services have been properly delivered.
Customers who have purchased tickets at secondary vendors (eg Viagogo, or "second hand" through a bazaar, etc.) must contact the seller of the ticket with a refund request. We always refund the entrance fee to the original ticket buyers.
Thank you for your understanding and we hope to meet at one of the other events that are available exclusively on listocheck.sk.